Solutions
Software Solutions
Office Manager is a growing family of separate business applications — HRMS, WorkDesk, Unified Access, Sales Desk and Support Desk today, with more shipping under the same name. Run one on its own or run them together: each is its own product, and each integrates with the rest. COMMNIX adds voice, video and network control from 2027, starting with Connect — live chat for your own website.
- Office Manager — a growing family of applications
- COMMNIX — first release in mid 2027
- Connect — the first COMMNIX product
- Web and mobile access
- An ISO 9001:2015 Certified Organization
Office Manager
Empower business integration, with our highly-tailored software solutions.
The applications
Separate products that happen to work together
Office Manager is not one product carved into parts. It is a family of applications — people, work, physical access, sales and support today, and more released under the same name as we build them — and each one is bought, deployed and run on its own. Start with the one that hurts most; add the others when you need them.
What they share is integration. Put two of them in and they exchange records rather than making you key the same thing twice. Every application below lists the capabilities it ships with today; to explore them in detail, visit office-manager.in.
- HRMS — hiring through to offboarding
- WorkDesk — tasks, projects, phases and documents
- Unified Access — doors, visitors and facilities
- Sales Desk — leads through to dispatch
- Support Desk — tickets, warranty and returns
Strengths
What each one is strongest at
Each of these is its own product, bought and run on its own. The line under every name is what it does that a general-purpose tool does not; the list under that is what it ships with today.
HRMS
The whole employment lifecycle, from a vacancy through to full and final settlement — with Indian statutory payroll built in rather than bolted on, and a live salary view that reads attendance as the month runs instead of at the end of it.
- Vacancies, hiring requests, screening, interviews and offers
- Pre-onboarding and onboarding
- Biometric attendance, shifts, rosters and regularisation
- Leave types, policies, balances, holidays and calendar
- Overtime requests, policies and approvals
- Live salary: present, absent and half-day against net pay
- Payroll with PF, ESI, TDS, professional tax and Form 16
- Salary structures, loans and advances
- Expense claims, business travel and mileage
- Asset vault: allotment, maintenance and returns
- Internship programmes, training and certification
- Offboarding: notice, clearance, gratuity and full & final
- Self-desk, so staff raise and track their own requests
WorkDesk
Everyday tasks and full project delivery in one application — and because logged time, rate cards and expenses meet on the same record, it can tell you what a project has cost while it is still running.
- Tasks, subtasks, checklists, due dates and reminders
- Projects with phases, milestones and issue tracking
- Backlog, sprints and a Kanban board
- Reusable project templates and work types
- Configurable workflows and approval chains
- Cost to complete: labour, milestones and expenses
- Hourly rate cards and office-hours calendars
- Expense categories and finance settings
- Customer and vendor records against the work
- Files station for project documents
- Dashboards, reports and system logs
- Roles, per-feature permissions and integrations
Unified Access
One credential for the gate and for everything behind it. Access control and facility management on the same platform, with the gate stream live on screen rather than a report pulled afterwards.
- Gate monitor and live event stream
- Credentials, access rules and time-based schedules
- Hardware health across readers and controllers
- Visitor registration, history and blacklist
- Cafeteria menus, counters and meal plans
- Gym members, plans, equipment and zone occupancy
- Clubhouse amenities, pool lanes and bookings
- Theatre seat reservation and entry verification
- Zone occupancy and gate-activity dashboards
- Per-module configuration and integrations
Sales Desk
Built for work that has to be proved before it can be quoted: the trail runs from a lead through demo and site survey to quotation, dispatch and renewal — and the buying side runs alongside it, syncing to Tally Prime.
- Leads, with a pipeline board and list view
- PoC/demo and site survey stages before the quote
- Quotations, sales orders and delivery challans
- Purchase requests, purchase orders and goods receipt
- Inventory of products, services and groups
- Dispatch and shipment tracking
- Warranty check and subscription renewals
- Sales commissions and referral schemes
- Online storefront with per-product availability
- Tally Prime sync for challans and goods receipt
- Ledgers and document templates
- Users, rights and integrations
Support Desk
Tickets are only half of a support desk. This one carries the physical side too — warranty, returns and workshop job cards — and gives the customer a portal to raise and follow all of it without phoning anyone.
- Ticket capture, assignment rules and queues
- Self-service portal for tickets, warranty and returns
- Separate customer-facing and internal SLA policies
- Escalation hierarchy when an SLA is at risk
- Warranty register and entitlement checks
- RMA returns, with Rapid Response Support cover
- Service-centre job cards
- Knowledge base: articles, FAQs and troubleshooting
- Video library and configuration guides
- Agent incentives and performance tracking
- Notifications by email, WhatsApp and the portal
- Reports, support roles and integrations
COMMNIX
The next-generation communication solutions
Connect is the first product to carry the name.
COMMNIX is in its early development phase, with its first release set for mid 2027.
In development
Voice, video and network control in one suite
COMMNIX is a lightweight, user-friendly communication suite built for the next generation of voice and video communication. It also offers powerful tools for network monitoring, configuration, management and privileged access control.
It is currently in its early development phase, with its first release set for mid 2027 and further COMMNIX solutions to follow under the same name. Stay tuned for updates as it evolves to redefine and simplify communication.
Follow progress at commnix.comThe first COMMNIX product
Connect — live chat for your own website
Connect handles the conversation on your website before a person has to join it. The chatbot greets a visitor, asks the questions you scripted, works out whether it is Sales or Support, and only hands over when it has something worth handing over — by which point the agent can already see every page that visitor has been on.
It is in development alongside the rest of COMMNIX and is not yet installable on a live website.
- Live chat console with separate Sales and Support queues
- Waiting queue with SLA timers, accept, reject and transfer
- Per-agent presence and a concurrent-chat capacity limit
- Real-time visitor monitoring, with the journey page by page
- Chatbot studio: scripted questions, theme, position and language
- A separate chatbot, Site ID and embed snippet per website
- Chat history, transcripts, ratings and agent analytics
- Users, roles and a per-feature permission matrix
Software
Want a walkthrough of the applications that fit you?
Tell us how your office runs today and we will demo only the applications that would change something — one, or all of them.


